1. Agreement
By creating an account, using the app as a guest or buying a subscription, you agree to these terms and to the Nomvy privacy policy (quantumplugtech.com/apps/nomvy/privacy-policy). If you don't agree, don't use Nomvy. "We", "us" and "our" mean QuantumPlug Technologies LLP, Sinuar Gopal, Laheriasarai, Darbhanga, Bihar 847429, India. The "Service" means the Nomvy mobile app, these web pages and related services.
2. Who can use Nomvy
• You must be at least 16 years old. The app blocks sign-up for anyone who enters an age under 16.
• If you are under 18 (or the age of majority where you live), you confirm that a parent or legal guardian has reviewed and agreed to these terms, and that they are responsible for any purchases.
• You must be able to form a binding contract and not be barred from using the Service under applicable law.
3. Not medical advice
Nomvy is a general wellness and information tool. It is not a medical device and does not provide medical, nutritional or dietetic advice, diagnosis or treatment.
• Calorie and macro targets are estimates from published population equations and may not suit you. Talk to a doctor, registered dietitian or other qualified healthcare professional before starting a diet or changing what you eat, and whenever you have questions about a medical condition.
• Nomvy is not suitable for people who have, or are recovering from, an eating disorder; people who are pregnant or breastfeeding; or anyone under 16. If you have a medical condition (such as diabetes, kidney disease or heart disease), or take medication that affects appetite, weight or blood sugar (including GLP-1 treatments or insulin), use Nomvy only with the guidance of your healthcare professional.
• The app sets minimum calorie targets and blocks weight-loss goals at a low BMI, but these safeguards do not replace professional supervision.
• If calorie tracking makes you anxious or affects your relationship with food, stop using it and seek support. In the US you can contact NEDA (nationaleatingdisorders.org), in the UK Beat (beateatingdisorders.org.uk), or find a helpline near you at findahelpline.com.
• Never ignore professional advice or delay seeking it because of something in the app. In an emergency, call your local emergency number.
4. AI estimates
• Nutrition values produced from photos, text or voice are AI-generated estimates. They can be wrong, sometimes significantly, for example because a photo can't show oil, hidden ingredients or the true portion size. Always review and correct entries before saving.
• Values from food databases (USDA FoodData Central, Open Food Facts and our regional dish pack) are typical or user-contributed figures and may differ from the food you actually eat. Open Food Facts data is contributed by the public and may contain errors.
• Confidence levels, ranges and Smart Memory adjustments are aids, not guarantees. We do not promise any level of accuracy or any weight, health or fitness result.
• Do not rely on Nomvy for allergen information or for medical dosing decisions (for example, insulin dosing based on carbohydrates).
Our approach and its limits are described on the Methodology and sources page (quantumplugtech.com/apps/nomvy/methodology).
5. Your account
• Give accurate information and keep your sign-in details secure. You are responsible for activity on your account. Tell us promptly at apps@quantumplugtech.com if you think it has been compromised.
• Guest accounts are tied to your device. If you sign out, uninstall the app or lose your device before creating an account, your guest data may be lost.
• You can delete your account at any time in Settings › Delete account. See quantumplugtech.com/apps/nomvy/delete-account.
6. Subscriptions, free trials and billing
Plans. Nomvy offers a free plan and a paid plan, Nomvy Pro, available as an auto-renewing monthly subscription, an auto-renewing annual subscription, or a one-time Lifetime purchase. The features of each plan are described in the app. Prices are shown in the app before you buy, in your local currency, may include taxes and vary by country.
Purchases through Apple and Google. All purchases are made through the Apple App Store or Google Play and are subject to their terms and payment policies. Payment is charged to your Apple ID or Google Play account when you confirm the purchase (or, for a free trial, when the trial ends). We do not receive or store your payment card details.
Automatic renewal.
• Monthly and annual subscriptions renew automatically at the end of each period, at the then-current price, unless auto-renew is turned off at least 24 hours before the end of the current period.
• Your account will be charged for renewal within 24 hours before the end of the current period.
• You can manage your subscription and turn off auto-renewal at any time: on iPhone, Settings › your name › Subscriptions; on Android, Google Play › your profile › Payments & subscriptions › Subscriptions. Cancelling stops future renewals; you keep Pro until the end of the period you've paid for.
• Deleting the app or your Nomvy account does not cancel a subscription.
Free trial.
• The annual plan may include a 7-day free trial for eligible new subscribers. Eligibility is decided by Apple or Google (generally one introductory offer per subscription group per account).
• Unless you cancel at least 24 hours before the trial ends, you will be charged the annual price shown when you started the trial, and the subscription will renew each year as described above.
• We send a reminder before the trial ends if notifications are on. Not receiving it does not change your obligation to cancel in time.
• On Apple, any unused portion of a free trial is forfeited if you buy another subscription during the trial.
Lifetime purchase. Lifetime is a one-time, non-renewing purchase that unlocks the Pro features for as long as we offer and operate the Service and the app remains available for your device. It is tied to your Apple or Google account. "Lifetime" refers to the lifetime of the Service, not your lifetime. If we ever discontinue the Service, we will give at least 90 days' notice.
Price changes. We may change subscription prices. Changes apply from your next renewal, and Apple or Google will notify you in advance and, where their rules require it, ask for your consent. If you don't agree, you can cancel before the change takes effect.
Refunds. Refunds are handled by Apple or Google under their refund policies; we cannot issue refunds for store purchases directly. Use Apple's Report a Problem page (reportaproblem.apple.com) or Google Play's refund process. Nothing in these terms limits refund rights you have under applicable consumer law.
Right of withdrawal (EU and UK consumers). If you are a consumer in the EU or UK, you normally have 14 days to withdraw from a contract for digital content or services. When you start a subscription or free trial, you ask us to start providing the digital service immediately and acknowledge that you lose the right of withdrawal once it has been fully provided, or that, for a service, you may have to pay for the portion already provided. Withdrawal requests for store purchases are processed by Apple or Google.
Promotional and referral codes. Promotional codes, referral rewards and extended trials are subject to the terms shown when offered, have no cash value, and may be withdrawn if obtained through fraud or abuse.
Restoring purchases. If you reinstall the app or change devices, use Settings › Restore purchases while signed in to the same Apple or Google account.
7. Free plan and fair use
• The free plan includes a daily allowance of AI logs (currently 3 a day, resetting at midnight your local time). Barcode scanning, food search and manual entry are not limited.
• Pro includes unlimited AI logging subject to fair use: currently a soft limit of 60 AI logs a day, which exists to prevent automated or abusive use. Corrections ("Fix it with a sentence") are also rate-limited to prevent abuse.
• We may change free-plan features and limits. We will not reduce the core features of a paid plan during a period you've already paid for.
8. Licence to use the app
We grant you a personal, non-exclusive, non-transferable, revocable licence to download and use the app on devices you own or control, for your own non-commercial use, in line with these terms and the rules of the store you downloaded it from.
9. Your content
• You keep ownership of the photos, text, recipes and other content you add ("Your Content").
• You give us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit and display Your Content only as needed to provide, secure and improve the Service for you, including sending it to our AI and hosting providers as described in the privacy policy. This licence ends when you delete the content or your account, except for copies in backups that age out on schedule.
• We do not use Your Content to train AI models, and we do not publish it. Share cards are shared only when you choose to share them.
• You confirm you have the right to upload Your Content (for example, that photos don't infringe anyone else's rights).
• If you send us feedback or suggestions, we may use them without any obligation to you.
10. Acceptable use
You agree not to:
• break the law, or infringe anyone's intellectual property, privacy or other rights;
• upload unlawful, sexually explicit, violent or hateful content, or images of other people without their permission;
• reverse engineer, decompile, scrape or copy the app, its AI prompts, food data or outputs, except where the law allows it despite this restriction;
• use bots, scripts or automated means to access the Service, circumvent usage limits or free-trial eligibility, create multiple accounts to get extra free usage, or resell access;
• try to manipulate the AI (for example, through prompt injection) to obtain content unrelated to nutrition tracking, or interfere with other users;
• probe, scan or test the vulnerability of our systems, or disrupt or overload them (responsible security reports to apps@quantumplugtech.com are welcome);
• use the Service to build a competing product or dataset;
• misrepresent your age or identity.
11. Third-party services and data
The Service relies on third-party services such as Apple, Google, our AI providers and food databases. Their availability is outside our control. Food data includes USDA FoodData Central (public domain) and Open Food Facts, made available under the Open Database License; individual product contents are under the Database Contents License. If you connect Apple Health or Health Connect, their terms also apply. Links to third-party sites are provided for convenience and we are not responsible for their content.
12. Our intellectual property
The Service, including its software, design, the Nomvy name and logo, and the regional dish pack, is owned by us or our licensors and protected by intellectual property laws. These terms do not give you any rights to our trademarks or other IP except the licence above.
13. Changes to the Service
We are always improving Nomvy and may add, change or remove features. If a change materially reduces what you've paid for, we will tell you in advance and you may cancel. We may temporarily suspend the Service for maintenance, security or reasons outside our control.
14. Suspension and termination
You can stop using Nomvy and delete your account at any time. We may suspend or close your account if you seriously or repeatedly breach these terms, if required by law, or to protect users or the Service. Where reasonable, we will tell you why and give you a chance to fix the issue. If we close your account without cause, we will refund any prepaid, unused subscription period where the store allows, or otherwise as required by law. Sections that by their nature should survive termination (such as Your content, Our intellectual property, Disclaimers, Limitation of liability, Indemnity and Governing law) will survive.
15. Disclaimers
To the extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of accuracy, fitness for a particular purpose, merchantability and non-infringement. We do not warrant that nutrition estimates, targets or database values are accurate or complete, or that the Service will be uninterrupted or error-free.
Nothing in these terms affects your statutory rights as a consumer, including, for UK and EU consumers, the right to digital content and services that are of satisfactory quality, fit for purpose and as described, and provided with reasonable care and skill.
16. Limitation of liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.
Subject to that, and to the extent permitted by law:
• we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data, goodwill or business opportunity;
• we are not liable for decisions you make about your diet or health based on the Service, or for any health outcome, given the "Not medical advice" and "AI estimates" sections;
• our total liability to you for all claims relating to the Service is limited to the greater of the amount you paid for Nomvy in the 12 months before the event giving rise to the claim, or US$50 (or the equivalent in your local currency).
For UK and EU consumers: we are responsible for foreseeable loss and damage caused by our breach of these terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, and we only supply the Service for domestic and private use.
17. Indemnity
Where permitted by law (and not for consumers in jurisdictions that prohibit it), you agree to indemnify us against claims, losses and costs (including reasonable legal fees) arising from your breach of these terms or your misuse of the Service.
18. Governing law and disputes
These terms are governed by the laws of India, and the courts of India have jurisdiction. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live and may bring proceedings in your local courts. Before starting proceedings, please contact us so we can try to resolve the issue informally. EU consumers may also use their national alternative dispute resolution bodies.
19. Apple App Store terms
If you downloaded Nomvy from the Apple App Store:
• These terms are between you and us only, not Apple. We, not Apple, are solely responsible for the app and its content.
• Your licence is limited to using the app on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions (the app may also be used by other accounts associated with you through Family Sharing or volume purchasing, where enabled).
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the app. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility, to the extent not disclaimed in these terms.
• We, not Apple, are responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection, privacy or similar claims.
• If a third party claims the app or your use of it infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and discharging the claim.
• You represent that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• Questions, complaints or claims about the app should be sent to us using the contact details below.
• You must comply with applicable third-party terms (for example, your mobile data agreement) when using the app.
• Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, Apple has the right to enforce them against you as a third-party beneficiary.
20. Google Play terms
If you downloaded Nomvy from Google Play, the Google Play Terms of Service and Google Play's payment and refund policies also apply to your purchase. Google is not responsible for the app.
21. Changes to these terms
We may update these terms, for example to reflect changes to the Service or the law. We will post the new version here with a new "Last updated" date and, for material changes, tell you in the app or by email at least 14 days before they take effect, unless the change is required sooner by law or for security. If you keep using the Service after the changes take effect, the new terms apply. If you don't agree, you can stop using the Service and cancel your subscription.
22. General
These terms, together with the privacy policy, are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. If we don't enforce a right straight away, we can still enforce it later. You may not transfer your rights under these terms without our consent; we may transfer ours to a successor that agrees to honour them. Nobody else has rights under these terms, except Apple as described above.
Contact us
QuantumPlug Technologies LLP · Sinuar Gopal, Laheriasarai, Darbhanga, Bihar 847429, India · apps@quantumplugtech.com